Privacy Policy for Kelner & Kelner, Esqs.
Effective Date: 4/2/2025
Kelner & Kelner, Esqs. ("Kelner & Kelner, Esqs.," "we," "our," or "us") respects your privacy. This Privacy Policy outlines how we collect, use, and safeguard personal information in compliance with 10DLC registration guidelines. This policy applies to all data collected via our website located at www.kelnerlaw.com, through verbal communication, and through SMS communications.
At Kelner & Kelner, Esqs., we prioritize your privacy and are committed to obtaining your explicit consent before collecting, using, or sharing your personal information. You have the right to withdraw your consent at any time. If you wish to opt out of receiving marketing communications or any other types of correspondence, please follow the instructions provided in each communication or contact us directly at JKelner@kelnerlaw.com. We will promptly process your request and ensure that your preferences are respected, allowing you to manage your information according to your wishes.
We collect a variety of information from you when you visit our Website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are explicitly consenting to our collection of the data described below, to our use of the data, to the processing of this data, and our sharing of the data with third-party processors as needed for our legitimate business interests.
Information We Collect
We may collect the following types of information:
-
Personal Data: Personal Data is information that can be used to identify You specifically, including Your name, shipping address, email address, telephone number, or demographic information like Your age, gender, or hometown. You consent to give us this information by providing it to us voluntarily on Our website or any mobile application. You provide some of this information when You register with or purchase from Our website. You may also provide this information by participating in various activities associated with Our site. You are not obligated to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website
-
Derivative Data: Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times you access our website and the specific pages you view. If You are using a mobile application, our servers may collect information about your device name and type, phone number, country of origin, and other interactions with our application.
-
Social Networking Data: We may access personal information from social networking sites and apps, including Facebook, Instagram, Linkedin, Twitter, Snapchat, or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.
-
Mobile Device Data: If You use our website via a mobile device or app, We may collect information about your mobile device, including device ID, model and manufacturer, and location information.
- Name
- Phone number
- Email address
- Mailing address
- Case-related details
- Communications preferences and records (including SMS consent)
- Technical information (such as IP address and browser type)
We collect this information when you:
- Submit a contact form through our Website www.kelnerlaw.com
- Speak to us by phone or in person
- Interact with us through SMS or email
- How We Use the Information We use the collected information to:
- Respond to inquiries
- Provide legal services
- Communicate with you about your case
- Send appointment reminders, case updates, and document requests via SMS (with consent)
- Improve our Website and services
- Comply with legal obligations
- Verbal SMS Opt-In Kelner & Kelner, Esqs. collects opt-in verbally from clients in person or over the phone. When a client is registered for the first time, staff are trained to request a phone number and ask whether the client would like to opt in to SMS-based notifications. At that time, clients are verbally informed that:
- “Message and data rates may apply”
- “Message frequency may vary”
- “You can text HELP for support or more information and STOP to unsubscribe at any time” Clients are also informed that their phone number will not be shared with third parties for marketing or promotional purposes.
- Text and SMS Service Disclosure By providing your phone number to Kelner & Kelner, Esqs., you agree and acknowledge that Kelner & Kelner, Esqs. may send text messages to your wireless phone number regarding case details and request documents, including status updates and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary. You may opt out of receiving these communications at any time by replying “STOP.” For help, reply “HELP” or contact us.
- Sharing of Information We do not sell, rent, or trade your personal information. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information with trusted service providers that help us operate our business (e.g., secure email or hosting providers), but they are required to use your information only to provide services to us and not for their own purposes.
We may disclose information if required to comply with legal obligations or to protect our legal rights.
- Data Security We take reasonable administrative, technical, and physical precautions to protect your information from loss, theft, misuse, or unauthorized access.
- Data Retention We retain personal information for as long as needed to fulfill the purposes for which it was collected or as required by law.
- Your Rights and Choices You may:
- Opt out of SMS communications at any time by replying “STOP”
- Request access to or deletion of your personal data by contacting us
- Adjust your browser settings to disable cookies, though this may affect Website functionality
- Children's Privacy We do not knowingly collect information from individuals under the age of 13. If we become aware that we have received such information, we will delete it.
- Changes to this Privacy Policy We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date. Your continued use of our Website or services after any changes constitutes your acceptance of the updated policy.
- Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Kelner & Kelner, Esqs.
7 World Trade Center, 250 Greenwich St Suite 2700, New York, NY 10007
Phone: (212) 425-0700
Email: JKelner@kelnerlaw.com
Website: https://kelnerlaw.com/
Related Links:
Terms & Conditions
Contact Us
